Effective Date: September 4, 2025

We at Gift Emporium take pride in our products and customer service. This Refund & Cancellation Policy outlines your rights and responsibilities when shopping with us.

Order Cancellations

• Orders can be cancelled within 24 hours of purchase if they are not yet shipped.
• Once dispatched, cancellations cannot be processed.

Refunds

• Refunds are available only if:
  • The product received is damaged, defective, or incorrect.
  • You notify us within 48 hours of delivery with supporting images.
• Once approved, refunds will be credited to your original payment method within 7–10 business days.

Returns

• Returns must be initiated within 7 days of delivery.
• The product should be unused, in original condition, and with tags/packaging intact.
• Customers must bear return shipping costs unless the item is defective.

Non-Refundable Items

• Personalized/customized products.
• Earrings, nose pins, and intimate accessories (for hygiene reasons).
• Products damaged due to misuse or mishandling.

Contact for Refunds/Cancellations

✉️ Email: giftemporium@gmail.com
📞 Phone: +91 9953663397